HNE Remote Access

Remote Access Gateway

	Use of NSW Health Communications Systems:
	Use of NSW Health Communications Systems The conditions of access set out below need to be read in conjunction with Department of Health Policy Directive PD2009_076 “Use & Management of Misuse of NSW Health Communications Systems”. Noncompliance with the conditions of access set out in that Policy Directive could lead to withdrawal of privileges and, in more serious cases, to disciplinary action. 1. NSW Health computer equipment and systems are provided for work use and activities, in order to facilitate communication and information gathering in a responsible, ethical and legal manner. 2. Staff are expected to use NSW Health communication systems and devices for work purposes during work hours. Such use includes communications with individuals and organisations external to NSW Health. NSW Health’s Code of Conduct applies to the use of communication systems and devices. Reasonable, responsible and limited personal use of NSW Health communication systems and devices is permissible. However, individuals using NSW Health computer equipment and systems do not have the privacy rights which are applicable when using personal computer facilities. 3. Unacceptable use of NSW Health computer facilities which may lead to removal of privileges or disciplinary action includes: • excessive personal use; • unlawful use, particularly involving images of child pornography; • seeking out, accessing, storing or transmitting inappropriate or objectionable material, that is pornographic or sexually explicit material, or material that depicts, expresses or deals with matters of nudity, cruelty or violence in a way that a reasonable adult would generally regard as offensive; • violation of the privacy or rights of other users; • use for commercial purposes, or gambling; • use to threaten, harass or unlawfully discriminate against others, such as material that is abusive or defamatory; • any attempt deliberately to introduce any damaging computer code or virus; and • any attempt to alter hardware or software configurations at this or any other site for improper reasons. 4. Access to the facility is via user passwords. The user is responsible at all times for the proper use of an allocated password and for all access under the password, which should be changed regularly to prevent misuse. 5. Computer records are maintained for all access Internet sites using work passwords. Access to any user may be limited or denied at an agency’s discretion. 6. It is the policy of all NSW Health Agencies that: • computer surveillance occur on an ongoing, continuous basis; • computer resources are monitored by means of software or other equipment to protect the integrity of computing systems, workstations and programs, and to guard against intentional and inadvertent access to inappropriate and/or unlawful material and/or inappropriate use; and • records are maintained of computer usage including (but not limited to) the sending and receipt of emails and the accessing of Internet websites by individual users. Access to Internet sites and the sending and delivery of emails may be prevented where the material involved is inappropriate or unlawful.

	In accepting entry I confirm that I have read, understood and will comply with the NSW Health Policy Directive on Use & Management of Misuse of NSW Health Communications Systems, and agree that my use of computer facilities will be in accordance with the conditions and requirements set out in that Policy Directive. I understand and accept that my access and usage is liable to be monitored on an ongoing and continuous basis. I understand and accept that my access may be denied at the absolute discretion of my employer or the NSW Health agency where I am engaged.

	NOTE: System Outage - None planned For help with HNEAHS remote access you can find documentation and FAQ by following this link:FAQ Recommended CItrix Client Download Links: Windows: Windows Citrix Reciever Client v4.9.9002 LTSR Install Process: Uninstall any existing Citrix Clients, Reboot PC, Install new version